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Loyalty & Rewards

7 Best Okendo Loyalty Alternatives for Shopify (2026)

Okendo looks cheap on the Shopify App Store. Plans start free and top out at $299/month, and the listing is titled “Reviews & Loyalty.” Then the first loyalty invoice arrives. Those App Store plans only cover Okendo Reviews, and Okendo Loyalty is a second subscription that starts at $99/month and reaches $699/month for stores between 1,501 and 3,500 orders.

So the question most Okendo merchants are really asking is simple. Can I get the same loyalty program for less, without losing my members’ points? Below are the seven best Okendo Loyalty alternatives for Shopify, ranked by how much of an Okendo program each one can replace. Each app is priced at Okendo’s own order bands, so you can see what you’d pay at your current volume and what you’d give up by switching. The wider field is ranked in our best Shopify loyalty apps guide.

Short answer

Love Loyalty is our top pick to replace Okendo Loyalty. A store doing 1,500 orders a month pays $79 for it, against $299 on Okendo. That $79 Growth plan already has VIP tiers, memberships and phone wallet passes, and Shopify POS works from the $12 plan. Okendo Reviews can stay installed, because the two apps do different jobs.

The rest of the list covers more specific needs.

  • Essent is the low-budget choice, because only repeat and referral orders count toward its plans.
  • Toki is built for brands running paid memberships across more than one storefront.
  • CWILL makes sense if CWILL already handles your reviews or shipment tracking.
  • LoyaltyLion is for teams that would rather have the program designed and launched for them.
  • Kangaroo connects loyalty to Lightspeed and other in-store systems outside Shopify.
  • Yotpo is the swap for brands that want reviews and loyalty under one non-Okendo contract.
AppBest forCost at 1,500 ordersVIP tiersShopify POSFree trialRating
Love Loyaltyloyalty in one native Shopify app, Plus, VIP, and memberships $79/monthFrom $79From $1214 days5.0 (412)
EssentLowest monthly bill$24/month (loyalty orders)All plansFrom $1014 days5.0 (494)
TokiMemberships across several stores$124/monthAll plansAll plans14 days4.9 (97)
CWILLExisting CWILL customers$169/monthFrom $69From $1914 days4.9 (803)
LoyaltyLionDone-for-you program setup$299/monthPaid add-onFrom $19914 days4.7 (543)
KangarooLightspeed and other outside POS$299/monthFrom $199From $199None4.9 (58)
YotpoOne vendor for reviews and loyalty$349/monthCustom planAll plansNone4.7 (969)
Okendo LoyaltyBrands using several Okendo products$299/monthAll plansAll plansNot listed4.8 (1,444)

Pricing and ratings as of 27 October 2026.

Where Okendo’s pricing pushes you to upgrade

Okendo Loyalty is billed in fixed order bands, and each band is a big step up from the last.

  • 0 to 200 orders: $99/month
  • 201 to 1,500 orders: $299/month
  • 1,501 to 3,500 orders: $699/month
  • 3,501 to 10,000 orders: $999/month
  • 10,001+ orders: quoted by sales

Okendo deserves credit for one thing. It doesn’t hold features back, so a $99 store gets the same VIP tiers, store credit and API as a $999 store. What it charges for is volume. A store that grows from 1,450 to 1,550 monthly orders sees its loyalty bill rise by $400, and the only ways around that are a higher band or a one-off top-up of order credits.

Contract length is the second thing to check. Buying Reviews and Loyalty together in a bundle cuts the price by 30%, but Okendo says bundles “normally require annual terms.” A single product can run month to month.

For comparison, Love Loyalty’s Plus plan removes order limits entirely at $399/month. That’s below what Okendo charges for loyalty once a store passes 1,500 orders, and the same three-band arithmetic runs across the category in our cost-at-scale research.

Why shopify merchants look for Okendo Loyalty alternatives

The complaints we found are about cost and follow-through. Few mention the points mechanics.

  • Loyalty is a second bill on top of Okendo Reviews.
  • The price more than doubles at 1,501 orders.
  • Bundle discounts come with yearly contracts.
  • Several merchants describe slow replies after loyalty onboarding.
  • One store waited three months for a points and store credit fix.
  • Brands that only want loyalty still pay for a five-product roadmap.

Each of these pushes merchants toward an app that publishes every price and charges by a smaller step.

What each loyalty app costs as you grow

The order bands below are the ones Okendo uses, which makes it easy to line any app up against an existing Okendo invoice. Every figure is the lowest-priced paid plan able to handle that monthly volume. The full ladder for every app in the category is in our Shopify loyalty app pricing comparison.

Monthly orders2001,5003,50010,000
Love Loyalty$12$79$304$399
Okendo Loyalty$99$299$699$999
Essent$10$24$79$79
Toki$49$124$374~$1,349
CWILL$19$169From $599From $599
LoyaltyLion$199$299$499Quote
Kangaroo$199$299$699$1,999
Yotpo$199$349$549Quote

Notes behind the figures:

  • Love Loyalty’s 3,500 figure is Growth ($79) plus $15 for each block of 100 orders over 2,000. Past roughly 4,100 orders, the flat $399 Plus plan is the better buy.
  • Essent’s tiers measure loyalty orders, so a store with 3,500 total orders often sits on a cheaper tier.
  • Toki adds $0.15 and Kangaroo $0.20 for each order over the plan allowance.
  • Toki’s 10,000 figure is an estimate, since Toki quotes above 5,000 orders.
  • CWILL’s Growth tier tops out at 3,000 orders.
  • Essent’s App Store listing caps Growth at 5,000 loyalty orders, while Essential’s own pricing page calls the $79 plan unlimited; no overage price is published either way.

Kangaroo is worth a second look here. It matches Okendo’s $999 at 5,000 orders and keeps climbing. Love Loyalty and Essent are the two apps whose cost stops rising once you reach their top plan.

What Are the Top Okendo Loyalty Alternatives for Shopify in 2026

We ranked these seven by how much of an Okendo Loyalty program each one can replace and what that costs a typical store.

1. Love Loyalty

Best for: Shopify Plus and growing brands that want VIP tiers, paid memberships, POS, Klaviyo flows, wallet passes and B2B loyalty in one native Shopify app

5.0 rating (412 reviews) | $12 to $399/month | 14-day free trial

For an Okendo Loyalty customer, Love Loyalty is the most direct swap. The features Okendo stores lean on most, such as VIP tiers, store credit, POS and Klaviyo, are all here, and the bill at 1,500 orders falls from $299 to $79. Love Loyalty writes member data into Shopify metafields, which keeps storefront widgets fast and lets developers read points and tiers from the theme.

It also covers two things Okendo doesn’t list on its loyalty plans. Paid memberships are live on Growth, where Okendo’s are still in early access. And members can add a scannable pass to Apple or Google Wallet. Our Love Loyalty review covers where the plan gates actually fall.

Key features:

  • Points shown on product, cart and account pages
  • Rewards redeemed inside the cart drawer
  • VIP tiers by spend or points
  • Monthly and yearly paid memberships
  • Wallet passes that staff can scan at Shopify POS
  • B2B programs with rules per customer segment
  • Klaviyo and Shopify Flow integration
  • Free migration help on Growth and Plus

Where it wins:

  • $220/month cheaper than Okendo Loyalty at 1,500 orders
  • Memberships and phone wallet passes on the same $79 plan as VIP tiers
  • One flat price for unlimited orders
  • Built for Shopify badge with a 5.0 rating

Trade-offs:

  • Works on Shopify stores only
  • Memberships add a 1.8% fee on Growth, which drops to 0.8% on the top plan
  • Checkout extensions and the API sit on the $399 plan
  • No reviews module, so Okendo Reviews or another reviews app stays in place

Pricing:

  • Professional: $12/month, 500 orders
  • Growth: $79/month, 2,000 orders, $15 per extra 100
  • Plus: $399/month, unlimited orders, adds the API and checkout extensions

2. Essent Loyalty

Best for: Small and mid-size stores that want the lowest monthly bill

5.0 rating (494 reviews) | $10 to $79/month | 14-day free trial

Essent’s billing is the most unusual in this list. A first purchase doesn’t count against your plan. Only orders that came through loyalty, like a repeat purchase or a referred friend’s order, are counted. For most stores that cuts the billable volume well below total orders, and it’s why Essent costs $24 where Okendo costs $299.

The app is young. Essent went live on the App Store in November 2024, and all 494 of its reviews come from the period since. It is also the only app here whose free plan is generous enough to run a real program, which our best free Shopify loyalty apps roundup covers in full.

Key features

  • Cashback paid as Shopify store credit
  • Automatic credit at checkout, no codes to copy
  • Referral links plus affiliate tracking
  • VIP tiers available on every plan
  • Points earned for Judge.me reviews
  • Email reminders for expiring rewards

Where it wins:

  • Lowest cost at every order band we priced
  • Unlimited loyalty orders for $79/month
  • Shopify POS available from the $10 plan

Trade-offs:

  • Under two years of merchant history
  • Memberships and wallet passes aren’t priced on its plans
  • API work is handled on request

Pricing:

  • Starter: $10/month, 500 loyalty orders
  • Essential: $24/month, 1,500 loyalty orders
  • Growth: $79/month, no loyalty-order limit

3. Toki

Best for: Membership-led brands with more than one storefront

4.9 rating (97 reviews) | $49 to $599/month | 14-day free trial

Toki started in 2023 and leans hard into memberships. A brand can sell lifetime, annual or monthly access, add trials, and share one points balance across sister stores. Okendo’s paid memberships are still in early access, so Toki is the more mature pick if membership revenue is the plan, and the wider set of subscription-friendly options is ranked in our loyalty apps for subscription brands roundup.

Key features

  • Paid membership plans with trials and proration
  • Shared program and gift cards across stores
  • Phone wallet passes for iOS and Android
  • VIP tiers with cashback perks
  • Affiliate leaderboard alongside referrals
  • Connections to Recharge, Postscript and Klaviyo

Where it wins:

  • Memberships available from $49/month
  • Multi-store support without an enterprise contract
  • Built for Shopify

Trade-offs:

  • Each order over the allowance costs $0.15
  • A named support contact starts at $299/month
  • A smaller review base than most apps here

Pricing

  • Entry plan (Pay as You Go): $49/month, 1,000 orders included
  • Growth: $299/month, 3,000 orders included
  • Power: $599/month, 5,000 orders included

4. CWILL Loyalty

Best for: Merchants whose reviews or shipment tracking already run on CWILL

4.9 rating (803 reviews) | $19 to $599/month | 14-day free trial

CWILL is a suite of post-purchase apps, and its loyalty product (previously sold as Loloyal, then TrustWILL) plugs into the others. If your tracking page or review requests already run on CWILL, adding loyalty keeps one support team and one dashboard. On its own, it’s a mid-priced option with a long feature list on Growth.

Key features:

  • Limited-time bonus offers
  • Pop-up and email prompts to join
  • Points for CWILL and Judge.me reviews
  • Loyalty inside Shopify customer accounts
  • Shopify tags and metafields sync
  • Klaviyo and Omnisend on Growth

Where it wins:

  • Shopify POS on the $19 plan
  • 803 reviews averaging 4.9
  • Interface in 20 languages

Trade-offs:

  • VIP tiers wait until the $69 Growth plan
  • Above 3,000 orders you need custom-priced Plus
  • No membership or wallet features

Pricing:

  • Starter: $19/month (200 orders) or $29/month (500)
  • Growth: from $69/month, $99 at 1,000 orders, $169 at 2,000
  • Plus: from $599/month

5. LoyaltyLion

Best for: Established brands that want the loyalty page and Klaviyo flows built for them

4.7 rating (543 reviews) | from $199/month | 14-day free trial

LoyaltyLion is the oldest app here, live on Shopify since 2014, and it sells service as much as software. Its team designs your rewards page and wires up Klaviyo emails before launch. That suits a brand with no time to build a program. It suits an Okendo customer less well, because VIP tiers that Okendo includes become a paid extra on Classic.

Key features:

  • Rewards page designed by LoyaltyLion
  • Prebuilt Klaviyo loyalty emails
  • Earning rules for on-site and off-site actions
  • Headless and REST API access
  • Customer lifetime value and RFM reports
  • Optional wallet pass add-on

Where it wins:

  • Hands-off launch on the first paid plan
  • API included from $199
  • More than a decade of Shopify loyalty work

Trade-offs:

  • VIP tiers cost extra on Classic
  • In-store loyalty covers one POS location on Classic
  • Prices above Classic are quote-only

Pricing:

  • Classic: $199/month with 500 orders, plus $10 per extra 100
  • Advanced and Plus: custom quotes

Our LoyaltyLion review covers where the reporting depth actually shows up.

6. Kangaroo

Best for: Shops with Lightspeed or other non-Shopify tills in their physical stores

4.9 rating (58 reviews) | $199/month | No free trial

Most apps on this list assume Shopify POS. Kangaroo doesn’t. It links Shopify to Lightspeed and other till systems, so a shopper’s balance follows them between your website and a shop that runs different software. It also sends SMS and push messages itself, which Okendo leaves to Klaviyo or Attentive. The Shopify-only options are ranked separately in our POS and omnichannel roundup.

Key features:

  • Points that sync between Shopify and Lightspeed
  • Built-in SMS and push campaigns
  • Contests and referral rewards
  • Tiered rewards and targeted offers
  • Mailchimp and Klaviyo connections

Where it wins:

  • Loyalty across mixed POS setups
  • Messaging included in the plan
  • Phone support

Trade-offs:

  • Single plan with $0.20 per extra order
  • $1,999/month at 10,000 orders
  • Some fees are billed outside Shopify

Pricing:

  • Ultimate: $199/month covering 1,000 orders

7. Yotpo Loyalty

Best for:Brands already on Yotpo Reviews that want one vendor

4.7 rating (969 reviews) | from $199/month | No free trial

Yotpo is the closest like-for-like swap, since it sells reviews and loyalty as one platform the way Okendo does. Moving from one to the other keeps the single-contract setup. The cost goes up, though. Yotpo Pro is $349/month at 1,500 orders, and VIP tiers aren’t included until the custom-priced Premium plan.

Key features:

  • Goal-spend and punch-card campaigns
  • Rewards sticky bar and page builder
  • Points redeemed at checkout on Pro
  • Referral fraud blocking by IP and address
  • Recharge and Klaviyo connections

Where it wins:

  • Reviews and loyalty under one vendor
  • Shopify POS on all plans
  • Nearly 1,000 App Store reviews

Trade-offs:

  • VIP tiers require a sales quote
  • Costs more than Okendo at 1,500 orders
  • High-volume stores move to Enterprise

Pricing:

  • Pro: $199/month with 500 orders, $20 per 100 up to 1,000, then $100 per 1,000
  • Premium and Enterprise: custom quotes

Our Yotpo Loyalty review covers the plan gates, and the LoyaltyLion vs Yotpo Loyalty comparison is the better read if those two are the shortlist.

Keep Okendo Reviews and replace only Loyalty

Plenty of Okendo stores are happy with the reviews side. Okendo sells each product separately, so cancelling Loyalty doesn’t affect Reviews.

At 1,500 monthly orders, the numbers look like this. Okendo Reviews and Okendo Loyalty together cost $418/month. Okendo Reviews with Love Loyalty costs $198/month. Over a year, the store keeps $2,640.

One detail to sort out is review rewards. Okendo gives points for reviews internally, so after the switch you’ll need the new loyalty app to recognise an Okendo review as an earning action. Ask the vendor before you move, and check which plans gate review-based earning in our VIP tier app guide.

When should you stay on Okendo

Okendo makes more sense than any app above in two situations.

  • You use three or more Okendo products and value one customer profile across reviews, quizzes and loyalty.
  • Your order volume sits safely in the middle of a band, so you never hit the jump.

If neither applies, the alternatives above cost less for the same program.

How to migrate from Okendo Loyalty

  • Look up your Okendo contract. A bundle on annual terms decides your earliest switch date.
  • Pull a CSV of members from Okendo with points, store credit and VIP tier.
  • Screenshot every earning rule and reward so nothing gets lost.
  • Recreate the program in the new app while its storefront blocks stay switched off.
  • Load the CSV and open a handful of accounts to confirm balances match.
  • Pick a quiet day, remove Okendo’s loyalty blocks and publish the new ones in one go.
  • Send members a short note with their balance and a link to the new rewards page.

Store credit needs extra care, because Okendo can issue it as Shopify store credit. Check whether the new app reads existing Shopify store credit or needs it re-issued. Our guide to moving loyalty points between Shopify apps covers the order of operations.

Find the top Okendo Loyalty alternative for your store

For most stores, Okendo Loyalty’s real problem is its band pricing. The features are good. If loyalty is the only Okendo product you’d keep, Love Loyalty does the same job for a fraction of the price, and the other six cover narrower needs.

If you wantChoose
VIP tiers, paid memberships, POS, Klaviyo flows and wallet passes on one plan from $79/monthLove Loyalty
Unlimited orders at a flat monthly priceLove Loyalty, Essent
Paid memberships with Apple and Google Wallet passesLove Loyalty, Toki
Loyalty connected to CWILL’s other appsCWILL
Hands-on onboarding and a program set up for youLoyaltyLion, Love Loyalty
One loyalty program shared across several storesToki
Loyalty through Lightspeed or another non-Shopify POSKangaroo
Reviews and loyalty from one non-Okendo vendorYotpo, Kangaroo
The lowest monthly billEssent, Love Loyalty

Stores under 500 orders a month have a shorter shortlist again, which our loyalty apps for small Shopify stores guide covers.

Frequently asked questions

Which app should replace Okendo Loyalty in 2026?

Our top pick for 2026 is Love Loyalty. It costs $79/month at 1,500 orders where Okendo Loyalty costs $299, and the same plan adds memberships and phone wallet passes.

How much does Okendo Loyalty cost?

Okendo Loyalty is $99/month for up to 200 orders, $299 for up to 1,500, $699 for up to 3,500 and $999 for up to 10,000. It’s billed separately from Okendo Reviews, which is the product priced on the Shopify App Store.

Why is Okendo Loyalty more expensive than the App Store shows?

The App Store plans ($19 to $299) belong to Okendo Reviews. Loyalty is a separate subscription, so a store using both pays the two prices added together.

Is Love Loyalty cheaper than Okendo Loyalty?

Yes, at every order band. Love Loyalty is $12 against $99 at 200 orders, $79 against $299 at 1,500, and $399 against $999 at 10,000.

Can I cancel Okendo Loyalty and keep Okendo Reviews?

Yes, if you bought them as separate products. A bundle usually runs on an annual contract, so the change happens at renewal.

Which Okendo alternatives include VIP tiers at a published price?

Essent and Toki include VIP tiers on every plan. CWILL adds them at $69, Love Loyalty at $79 and Kangaroo at $199. Yotpo and LoyaltyLion need a custom plan or paid add-on.

Will my customers lose their points if I leave Okendo?

No. Export balances and tier status from Okendo, import them into the new app, and check a sample of accounts before you switch the storefront over.

E
Written by

Emily Johnson

Writes clear, practical guides that help Shopify store owners make more money and save time. Instead of confusing technical jargon, she focuses on what actually matters to a business: how the right tools can boost sales, automate boring tasks, and make customers happier.